Child & Family Counseling

Child, Youth, and Family Behavioral Health Services

Our Child, Youth, and Family Division embraces a “Wraparound” system of care in our behavioral health services. By focusing on the strengths and needs of each individual family, our Wraparound approach increases a family’s sense of confidence, helps them acquire new skills for supporting their child’s special needs, and accesses the necessary resources to build a supportive community network.

You can learn more about our services through Eliot Community Human Services.

We recognize the prevalence and impact of trauma and traumatic stress on children, youth and families. We have staff trained in a variety of evidence-based and trauma-informed models, including Alternatives for Families Cognitive Behavioral Therapy (AF-CBT); Attachment, Regulation & Competency (ARC); and Trauma-Informed Cognitive Behavioral Therapy (TF-CBT).

Behavioral Health services offered through our Child, Youth and Family Centers include:

Therapeutic Mentoring

Therapeutic Mentoring offers one-on-one support for daily living, social, and communication needs. Therapeutic Mentors work in conjunction with an Intensive Care Coordinator, In-Home Therapy Team, or an individual therapist as part of a Care Planning Team to help youth meet their personal goals and reach their full potential. Therapeutic Mentoring services are provided in the home and community.

In-Home Therapy

In-Home Therapy provides short-term family therapy to assist the family in stabilizing children in their homes during times of crisis.  Services are delivered by a clinician and, in some cases, a Therapeutic Training and Support staff member. Services can be in the home, school, or community. 

Intensive Care Coordination

Intensive Care Coordination is a service that uses the Wraparound care planning process to coordinate multiple supports for youth and families. The Wraparound process is used to create a strengths-based, family-driven, and individualized plan for each youth. A Care Coordinator is assigned to work with every youth and family enrolled in our Intensive Care Coordination.

Outpatient Therapy

Our Outpatient Therapy for children, youth, and their families includes a variety of short to long-term interventions for conditions ranging from depression, trauma reactions, attention deficit disorder, disruptive behaviors, reactions to stressful or adverse personal or family circumstances, interpersonal conflicts, anxiety disorders, and much more. Involving families is a key element of our outpatient therapy.

Psychiatric Assessment and Psychopharmacology

Our Board certified Psychiatrists, Nurse Practitioners, and Certified Nursing Specialists provide evaluation, medication assessment and follow-up to clients who are actively engaged in our Outpatient or In Home Therapy.

Family Support and Training

Family Support and Training provides a structured, one-to-one, strengths-based relationship between a Family Partner and a parent/caregiver of a youth.  The purpose of this service is to support the caregiver(s) in managing the youth’s behavioral needs by supporting the development of skills needed to parent.  The Family Partner understands the family’s struggles from a personal perspective and is seen as a support who gives the parent new hope. The Family Partner works closely with the youth’s Intensive Care Coordinator, In-Home Team or Outpatient Therapist.

Mobile Crisis Intervention

Mobile Crisis Intervention provides mobile response in the home, school, or other community settings, for youth experiencing a behavioral health crisis. Our clinicians and family partners work with the youth and family to identify, assess, treat, and stabilize a crisis situation to reduce immediate risk of danger to the youth or others. Services are provided 24-hours a day, 7 days a week.

Our experienced and thoughtful staff is available to advise and determine the best service for you and your family.

Survivor Services

Survivor Services provides specialized trauma-focused treatment, support, service coordination, consultation and education to child and adolescent victims of crimes and their non-offending caregivers. Service options include individual trauma treatment, therapeutic groups for youth, and caregiver education and support groups. Clinicians are trained in Attachment, Regulation and Competency (ARC) and Trauma-Focused Cognitive Behavioral Therapy (TF-CBT).

Services are provided to children and non-offending caregivers who are victims of:

  • physical abuse or neglect
  • sexual abuse
  • violent crimes
  • community violence
  • survivors of homicide victims

Survivor Services are available in Boston, Holyoke, Wakefield, and Worcester, MA.

Survivor Services are funded by the Victims of Crime Act (VOCA) and administered through the Massachusetts Office for Victim Assistance (MOVA).

Mental Health Consultation

Every year more than 600 children in Massachusetts are expelled from preschool and kindergarten.

Mental Health Consultation services are primarily offered to pre-schools, daycare centers (family or center-based), or other facilities licensed by the Department of Early Education and Care (EEC) in 47 cities and towns throughout Northeast Massachusetts to provide assessment, intervention and support strategies to address behavioral challenges and prevent expulsion.


For referrals, call:Northeast & Metro CBHI Intake: 781-395-0632 West CBHI Intake: 413-532-9446
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